دانلود Framework for organizational structure re-design by assessing logistics’ business processes in harbor container terminals

Abstract

Container terminal main duty is to organize and optimize the ships flowrate with time efficiency. In addition, these terminals act as feeding point to different transport modalities such as rail, road, naval and air. The fast growth g of container volumes handled at the terminals has the g consequence of congestion and by extension will affect the supply chain of g several companies. To improve the intermodal transport, we must improve the performance of terminal operations, especially the harbor container terminal (HCT). In order to be efficient, the HCTs logistics sector has to reach a certain business process maturity. One strong recommendation to reduce non-compliance with the top management strategy is through auditing and assessment of processes. The organizations are required to implement appropriate governance and compliance with applicable laws and best practices. Consequently, the aim of this article is to understand the functioning and the issues related to the HCTs management. To achieve that, this article proposes a  study  of  HCT  processes.  It  presents  a  diagnostic  solution  of  non-compliances  generated  by  HCTs  processes.  Then  shows  an  original  and  practical  approach  based  on  the  structural  analysis.  This  approach  helps  the  HCT  logistics  organizational  structure  assessment.  This  research  fits  into  organizational  audit  issues  solving.  The  auditing  will  affect  the  operational  aspects  of  the  analytical  methods  implementation.  This  organizational  reengineering  will  be  based  on  its  existing  information  system.  An  integrated software solution is developed for the diagnosis and assessment of the HCTs’ organizational structure.