دانلود Total Quality Management in Indian Manufacturing SMEs

Abstract

In operation literature, the effect  of total quality  management on firm performance has been investigated in many studies. Compared to large manufacturing firms, most small and medium sized firms are slow and often reluctant to adopt quality management practices. This paper aims to examine  the  relationship  between  quality  management  dimensions  and  firm  performance,  considering  manufacturing  SMEs  as  focal  point  of  research.  Furthermore,  the  intention  is  to  identify  the  major  barriers  to  adoption  of  quality  management  practices  in  manufacturing  SMEs.  Empirical data were drawn from a sample of 127 manufacturing SMEs in India to address the research objective. The test of the structural model supports the proposed hypotheses, that total quality management is positively related to manufacturing performance.