دانلود مقاله ترجمه شده بهبود فرایندهای تولیدی با استفاده از یک رویکرد فرایندکاوی

Abstract

Today’s companies face great challenges when attempting to quest business  markets  with  their  demands  on  product  quality  and  price.  However, when  a  company  maintains  high  efficiency  levels  on  its  productive  processes usually  it  has  this  challenge  quite  simplified.  The  great  availability  of  data  we have currently on industry plants provides a very interesting support to face this challenge, when combined with new technologies such as process mining. This paper presents a case study where the very recent process mining techniques were applied to a very particular productive process characterized for its low frequency and  heterogeneity.  To  do  this,  we  made  some  changes  to  the  “L  *  life-cycle model” methodology, for applying process mining in the identification of tasks with unsatisfactory performance levels, and analyzing the most relevant and critical aspects that influence it.